Changelog

December 9, 2016
  • Improvement Improve charts with colors, points, and cleaner axis
  • Improvement Refactor dashboard's sidebar and footer
November 18, 2016
  • Improvement Improve onboarding instrumentation steps
November 15, 2016
  • Improvement Improve histogram charts
November 11, 2016
  • New Add conversation transcripts
  • New Add session threshold setting
November 4, 2016
  • New Platform UI redesign
November 2, 2016
  • Improvement Major update to the /track API endpoint payload schema
October 26, 2016
  • Improvement Fine grained bot configuration
October 17, 2016
  • New Users can now invite teammates in their organization!
October 12, 2016
  • Improvement Redesign onboarding flow
October 4, 2016
  • Improvement Better API error messages
September 19, 2016
  • New dialog-node support for Botkit and Twilio IPM
September 18, 2016
  • New dialog-node support for Kik
September 12, 2016
  • New Enable users to enable the Smooch integration via Smooch's oauth flow
September 8, 2016
  • Improvement Design and implement better overall integrations logic and visual
  • Improvement Update API reference documentation
September 2, 2016
  • New Smooch integration is in beta! Support for text messages only, postbacks coming soon!
August 26, 2016
  • Improvement Improve background workers overall performance
  • Fix Fix race conditions on the v1/b/:id/track API endpoint
August 24, 2016
  • Improvement Refactor metrics algorithms for faster result and efficient resource usage
August 16, 2016
  • New Support new platforms: web, api and sms
August 12, 2016
  • New Add conversations listing pagination
August 9, 2016
  • New Add historical data import feature via csv
August 5, 2016
  • Improvement Improve conversation metrics layout
July 20, 2016
  • New Enable users to signup for the private beta
July 13, 2016
  • Fix Fix metrics algorithms in special situations: when 1 or 0 interlocutor messages, or when 1 or 0 bot messages are present in a given conversation
July 5, 2016
  • Improvement Add engagement dashboard and metrics
June 22, 2016
  • Improvement Add more metrics and scores
June 20, 2016
  • New Add conversations listing
June 10, 2016
  • Improvement Refactor sessions clustering algorithm for improved accuracy
June 8, 2016
  • New Sessions clustering algorithm first version release
June 7, 2016
  • Improvement Create a test bot on user signup
May 20, 2016
  • Improvement Improve overall dashboard charts styles
May 10, 2016
  • New Main website first version release
  • New Documentation website first version release